Commitment to Quality

Maury Regional Medical Center's commitment to providing quality health services to our region is exemplified in our vision statement-Extraordinary People. Extraordinary Care. This commitment is so strong that quality is one of the organization's five critical success factors.

Quality Awards & Recognitions

We strive to provide patient-focused care with compassion and competence to achieve the best possible outcomes. Our commitment to quality care and patient safety is evidenced by the following awards:

Maury Regional recognized in Modern Healthcare

Maury Regional continues to receive awards for quality

Maury Regional named one of the nation's 100 Top Hospitals

Maury Regional Medical Center to receive Tennessee Center for Performance

Excellence 2009 Excellence Award

Maury Regional Home Services ranks in nation's top 25% of home health agencies for fourth consecutive year

Maury Regional recognized with American Heart Association's Get With The Guidelines Silver Performance Award for heart failure

MRMC recognized in Modern Healthcare as one of the top 50 health care

systems in the nation

Maury Regional recognized by Premier health care alliance

Maury Regional receives American College of Radiology Accreditation

Maury Regional receives 2008 Achievement Award

Maury Regional attains Chest Pain Center accreditation

Maury Regional Named One of the Nation's 100 Top Hospitals

Maury Regional Emergency Medical Services Receives State Award

Get With The Guidelines--Stroke Bronze Performance Achievement Award

(American Heart Association)

Tennessee Center for Performance Exellence Achievement Award

HealthGrades recognition for orthopedic care

VHA Leadership Award for Clinical Excellence

Maury Regional Homes Services Named to Home Care Elite

Tennesseans Improving Patient Safety Award (2007)

Tennesseans Improving Patient Safety Award (2005)

Quality Reporting Sites

Nationally, there is a movement to deliver outstanding patient care by utilizing best-practice treatment methods. Like thousands of hospitals across the U.S., Maury Regional Medical Center voluntarily reports quality outcomes and processes to federal and national organizations as part of our commitment to continued quality improvement. Below are sites which contain hospital-specific data:

Quality Data Report (Centers for Medicare & Medicaid Services)

Quality Check (Joint Commission)

HealthGrades

Leapfrog Group

Tennessee Hospitals Information

Nursing Report for 2009

In September, the medical center released its nursing report for 2009. To view a copy, click here.

Questions or Comments

If you have a question or comment about Maury Regional Medical Center's commitment to patient safety or quality, please contact:

Maury Regional Medical Center

ATTN: Quality Services Department

1224 Trotwood Avenue

Columbia, TN 38401

931.380.4043

customerservice@mauryregional.com

If you feel that Maury Regional Medical Center has not addressed a concern or complaint that you have shared with us, you may contact:

The Joint Commission

Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

630.792.5636

complaint@jointcommission.org

You may contact the Joint Commission toll free at 800.994.6610 between 8:30 a.m. and 5:00 p.m. Central Time, weekdays, if you have questions about how to file your complaint.