COVID-19: Visitation GUIDELINES

Maury Regional Health (MRH) has implemented the following visitor guidelines in an effort to protect patients, staff and physicians. Please understand that these guidelines are subject to change based on community cases of COVID-19. Visitors with active symptoms of respiratory illness are encouraged not to visit to protect the health of our patients, visitors and staff. Exceptions may apply as noted for minors or those who have physical or cognitive disabilities.

Maury Regional Medical Center

Visiting hours at Maury Regional Medical Center are as follows:

Monday-Friday: 5 AM – 9 PM

Saturday: 6 AM – 9 PM

Sunday: 8 AM – 9 PM

Visitors at Maury Regional Medical Center who meet the criteria stated below should arrive at the main entrance, with the exception of those accompanying imaging and emergency room patients who should report to the point-of-service entrance. Main entrance hours are Monday - Friday, 5 a.m. - 9 p.m.; Saturday, 6 a.m. - 9 p.m.; and Sunday, 8 a.m. - 9 p.m.

Please note that specific departments may have unique hours or visitation guidelines as outlined below. Visiting hours conclude at 9 p.m. each night, and visitors should not remain in the waiting areas after this time. 

Inpatients

  • Critical Care Unit – Two rotating visitors are allowed at a time between 9:30 a.m. and 6:30 p.m. All visitors on the Critical Care Unit must be 16 or older. Personal protective equipment (PPE) is required. One non-rotating overnight visitor is allowed in the Critical Care Unit (except for COVID-positive patients) starting at 9 p.m. until 6:30 a.m.
  • Childbirth – In the Labor & Delivery Unit, three designated support persons may be present during delivery. Following delivery, additional visitors are allowed once mother and baby are moved to the Mother/Baby Unit. 
  • NICU inpatients – Only two people (ages 18 and older) are allowed at the bedside per visit and must be accompanied by a parent or designated support person. Siblings older than four years of age are allowed to visit for 30 minutes when accompanied by an adult at all times.
  • COVID-positive patients – Two visitors for all COVID-positive patients, with personal protective equipment (PPE) required during their visit, between the hours of 9 a.m. and 9 p.m. (except for patients in the Critical Care Unit where visiting hours are between 9:30 a.m. and 6:30 p.m.) Exceptions will be made for end-of-life. No overnight visits. 
  • Non-COVID patients on a unit not specified above – Visitation is not restricted; however, any visitor under the age of 12 must be accompanied by an adult at all times. 

Outpatients

  • Emergency department – Two support persons. Adult patients who present with COVID-like symptoms will not be allowed visitors; however, minors or those who have physical or cognitive disabilities will be allowed 
  • Outpatient surgery and endoscopy patients – Two support persons before and during the procedure.  

Marshall Medical Center

  • Non-COVID Inpatients – Two visitors at a time with rotating visitors accepted
  • COVID Inpatients –  Two visitors for all COVID-positive patients, with personal protective equipment (PPE) required during their visit. Exceptions will be made for end-of-life.
  • Emergency Department – Two support persons. Adult patients who present with COVID-like symptoms will not be allowed visitors; however, minors or those who have physical or cognitive disabilities will be allowed one support person.
  • Outpatient Testing – One visitor may remain in the waiting room

Visitors at Marshall Medical Center who meet the criteria stated above should utilize the main entrance between 7 a.m. and 5:30 p.m., Monday through Friday, with the exception of those accompanying an emergency room patient. On Saturday and Sunday, visitors should enter through the emergency department.

Wayne Medical Center

  • Non-COVID Inpatients – Two visitors at a time with rotating visitors accepted
  • COVID Inpatients – Two visitors for all COVID-positive patients, with personal protective equipment (PPE) required during their visit. Exceptions will be made for end-of-life.
  • Emergency Department –  One support person. Adult patients who present with COVID-like symptoms will not be allowed visitors; however, minors or those who have physical or cognitive disabilities will be allowed one support person.
  • Outpatient Testing – One visitor may remain in the waiting room.

Visitors at Wayne Medical Center who meet the criteria stated above should enter through the main entrance located on the second floor near the emergency department.

Additional guidelines may apply to individuals with cognitive disabilities and end-of-life situations.

Additional Information

Visitors are not permitted to enter or re-enter before or after the hours listed above for each facility. Approved visitors must:

  • Wash hands frequently with soap and hot water or with alcohol-based hand sanitizer, particularly when entering or exiting a patient room.
  • Stay in the patient’s room with the exception of obtaining meals in the cafeteria or other in-house food/vending options.

Masking is optional in Maury Regional Health facilities, with the exception of areas where patients are confirmed or suspected to have COVID-19, influenza or other respiratory illnesses, in which case masking will be required. Personal discretion will always be respected for individuals who prefer to wear a mask.

Maury Regional Urgent Care: Patients are asked to bring no more than one support person. Patients with flu or COVID-19 symptoms should wear a mask.

Maury Regional Cancer Center: Two support persons may accompany patients in the main waiting area; however, only one support person is permitted in treatment areas. Children under age 16 are not permitted in treatment areas. 

Maury Regional Medical Group: Patients are asked to bring no more than two support persons to their appointment. Patients who are experiencing fever, new or increased cough, unusual shortness of breath, sudden loss of taste of smell or flu-like symptoms OR have been in close contact with a person known to have COVID-19, are asked to call the practice prior to their appointment. 

Rev. 3/9/23