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What are the benefits of telehealth?

Telehealth appointments became increasingly popular during the early stages of the COVID-19 pandemic as medical offices temporarily limited services. Thanks to the power of the internet, patients didn't have to miss appointments or worry about prescription refills even if they couldn't see a doctor in person.

As the nation adjusts to a new normal, it seems that telehealth may be here to stay. And with good reason. Telehealth provides an effective way to receive healthcare services from the convenience of your home.

Many people have questions about how telehealth works and whether it is right for them. The information below can help you decide what is best for your own health.

Telehealth appointments are offered for a range of health issues.

Many health issues and illnesses can be treated effectively with virtual visits. Your doctor may offer telehealth visits to help you manage ongoing health issues, including certain chronic conditions. Telehealth visits may also be used for more immediate concerns such as:
  • Cold, flu and other viral illnesses
  • Fever
  • Sore throat
  • Nasal congestion
  • Ear pain
  • Headache
  • Vomiting or diarrhea
  • Pink eye
  • Allergies
  • Skin conditions or rashes such as poison oak
  • Muscle or joint pain
Primary care doctors and specialists offer telehealth appointments. When you call your doctor's office, the staff will let you know if your medical concern can be handled through a telehealth appointment.

Telehealth provides convenience and flexibility.

Virtual visits offer flexibility no matter where you are. They are a convenient option if your mobility is limited or it's difficult to get to your doctor's office. They provide an additional option if you don't feel comfortable being in a medical facility during the pandemic. And even if you're away from home and need to see a doctor, there's no need to visit an urgent care center. During your virtual appointment, you'll have plenty of time to share your symptoms and ask questions. If you need a prescription, it will be sent directly to your pharmacy.

Telehealth visits are affordable.
Telehealth appointments have been increasingly covered by insurance during the COVID-19 pandemic. Even Medicare and Medicaid currently cover some telehealth services. Because of this, you may pay the same amount for a telehealth appointment as you would pay for an in-office visit. It is always best to check with your insurance provider for information about coverage limitations or restrictions.
Ask your primary care or specialist physician about options that may be available for telehealth visits. Learn more about telehealth options available through Maury Regional Medical Group primary care and specialty practices here. When your regular physician is not available and you are not able to seek treatment at a local urgent care facility, Maury Regional Health offers ondemand, a remote urgent care option. Learn more about Maury Regional ondemand here.

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Date Last Reviewed: May 14, 2020
Editorial Review: Andrea Cohen, Editorial Director, Baldwin Publishing, Inc. Contact Editor
Medical Review: Perry Pitkow, MD
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