Maury Regional launches ondemand app for remote urgent care visits


COLUMBIA, Tenn. — Maury Regional Health has announced the launch of Maury Regional ondemand – a mobile app that provides patients with urgent care services through face-to-face physician visits on a mobile video conferencing platform. 

When a patient’s primary care physician is not available, Maury Regional ondemand offers an urgent care option that is affordably priced at $69 without ever leaving home. Patients simply download the mobile app, create an account and use the camera on a smart phone or tablet to connect with a provider. Users may also utilize a PC with camera and audio features to access services at Physicians in the platform are contracted with American Well, a leader in the telehealth industry. 

Maury Regional ondemand is designed to supplement existing primary care and urgent care services, with availability 24 hours a day, seven days a week including when the patient is traveling or when their physician’s office is closed. Benefits of the new service include:

  • Average wait times of 5-7 minutes
  • Less expensive than an ER visit
  • Prescriptions sent to the pharmacy selected by the patient

Insurance is not filed on the patient's behalf; however, a patient may choose to use the receipt to submit for reimbursement. Coverage may vary; therefore, patients should contact their insurance provider for more information.

The Maury Regional ondemand app is available for download by iPhone and Android users in the App store and Google Play or visit from your desktop. 

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