April 1, 2013

Maury Regional nationally recognized for excellence in providing safe, reliable and efficient care


COLUMBIA, Tenn. —Maury Regional Medical Center (MRMC) is among the best in the nation at providing safe, reliable and efficient care, according to America’s largest health care performance improvement alliance.

MRMC has been named a top performer in the Premier healthcare alliance’s QUEST: High Performing Hospitals® collaborative for:

  • Reducing mortality by at least 31 percent

  • Reducing the average cost of care to less than $5,690 per discharge

  • Improving the hospital experience so that patients favorably rate their stay and would recommend the facility to others at least 73 percent of the time

  • Reducing preventable harm events

This is the third consecutive year that MRMC has achieved top performance recognition.

“Maury Regional’s participation in this collaborative reinforces our commitment to deliver the best care experience to the communities we serve,” said CEO Alan Watson. “We’re proud to have achieved top performance in QUEST as we continue down our path of improving patient outcomes.”

Susan DeVore, Premier president and CEO said, “Meeting the imperatives of better care at a lower cost isn’t easy for health systems to achieve on their own. It’s this type of collaboration and innovation that’s needed system-wide to build a sustainable future for health care and most importantly communities nationwide. Premier congratulates Maury Regional Medical Center for their outstanding performance.”

QUEST supports hospitals in delivering the best care possible, as well as sharing collaborative solutions to improve health care nationwide and influence public policies. Together, the nearly 350 QUEST hospital members, which span more than 40 states, share ideas, strategies and proven practices to reduce variation, an approach that has been shown to improve care quality, safety and cost. The collaborative includes a broad range of hospitals of various sizes, geographies and teaching status, including a large number of disproportionate share and safety net facilities.

In four and a half years, these hospitals have collaborated to deliver every recommended patient care measure to more than 80,000 additional patients. This helped save nearly 92,000 lives and $9.1 billion in unnecessary costs. In addition:

  • Members’ observed mortality is 10 percent lower than national averages, when compared to what is expected.

  • Nationally, costs of inpatient care have increased by about 28 percent, versus 11 percent for QUEST hospitals.

QUEST aligns closely with federal policies such as value-based purchasing and the Partnership for Patients effort, but was started well before these policies became reality. It’s a test bed for many pending reform efforts, showing what potentially could be achieved in these policy areas over time.

An advisory panel of experts from the country’s top health organizations, such as the National Quality Forum, The Joint Commission and the Institute for Healthcare Improvement, guide QUEST members to achieve success.