COVID-19: Visitation Restrictions
 

MASKING IS REQUIRED IN ALL MAURY REGIONAL HEALTH FACILITIES

Maury Regional Health has the following visitation policy at Maury Regional Medical Center, Marshall Medical Center and Wayne Medical Center. Please note that visitors will not be allowed to enter or re-enter before or after screening hours listed below. 

Each facility continues screening protocols to ensure the safety of patients, visitors and the health care team. Visitors must be age 16 or older, will be screened upon arrival and must be free of any respiratory symptoms or fever. Approved visitors are expected to: 

  • Arrive masked (bring personal mask) and wear the mask at all times while in the hospital.
  • Wash hands frequently with soap and hot water or with alcohol-based hand sanitizer, particularly when entering or exiting a patient room.
  • Remain in the patient’s room (unless otherwise instructed), with the exception of obtaining meals in the cafeteria or other in-house food/vending options.

Visitors who pass the screening process will be allowed as follows: 

  • Emergency departments: no support persons with the exception of pediatric patients, end of life patients and those with cognitive or physical disabilities. Exceptions will be evaluated on a case-by-case basis. If admitted, inpatient visitation guidelines would apply.
  • Surgery patients: one visitor per day/24 hours. To allow for social distancing, there may be times that visitors accompanying surgical patients may be asked to wait in designated locations during the surgical procedure.
  • Adult inpatients: one visitor per day/24 hours.
  • Pediatric inpatients: one parent/guardian per day/24 hours.
  • Childbirth patients: two support persons during delivery and one per day/24 hours post-delivery. 
  • NICU inpatients: mother and one support person are permitted during the entire hospital stay.
  • End-of-life patients: exceptions will be evaluated on a case-by-case basis.

Visitors should arrive for screening as follows:

  • Maury Regional Medical Center: Arrive at the main entrance, with the exception of those accompanying imaging and emergency room patients who should report to the point-of-service entrance. Main entrance hours are  Monday - Friday, 5 a.m. - 8 p.m., Saturday, 6 a.m. - 8 p.m. and Sunday, 8 a.m. - 8 p.m.
  • Marshall Medical Center: Utilize the main entrance between 7 a.m. and 5:30 p.m., Monday through Friday, with the exception of those accompanying an emergency room patient. On Saturday and Sunday, visitors should enter through the emergency department.
  • Wayne Medical Center: All visitors should enter through the emergency room entrance. Those visiting non-emergency patients should arrive between the hours of 7 a.m. and 8 p.m.
  • Visitors are not permitted to enter or re-enter before or after the hours listed above for each facility. 

Patients with suspected or confirmed COVID-19 will not be allowed visitors until testing results are negative. These guidelines are subject to change should the number of community COVID-19 cases and/or hospitalizations increase.

Those allowed to visit are asked to wash their hands frequently with soap and water or use an alcohol-based hand sanitizer before entering a patient room and upon leaving a patient room. Dispensers containing hand sanitizer are located throughout the hospitals. Each day, visitors will be screened, asked to wear a mask, and provided an arm band. When possible, please limit the number of times you leave and return during the day.

Guidelines for the Maury Regional Cancer Center and all Maury Regional Urgent Care, physical therapy, sleep center and Maury Regional Medical Group locations remain the same.

Maury Regional Urgent Care: Patients are asked to bring no more than one support person to their visit and, if possible, that person should remain in their vehicle. Patients who are experiencing fever, new or increased cough, unusual shortness of breath, sudden loss of taste or smell or flu-like symptoms OR have been in close contact with a person known to have COVID-19, are asked to call before arriving so that staff are prepared to use appropriate precautions.

Maury Regional Cancer Center: An immediate family member or primary support person who accompanies a patient is asked to limit their contact in patient areas by remaining in the main waiting room, when possible, and remain masked at all times. No one under the age of 16 is permitted.

Maury Regional Medical Group: Patients are asked to bring no more than one support person to their appointment. Patients who are experiencing fever, new or increased cough, unusual shortness of breath, sudden loss of taste of smell or flu-like symptoms OR have been in close contact with a person known to have COVID-19, are asked to call the MRMG practice prior to their appointment.

Childbirth Floor

Our primary goal is to ensure the welfare of all patients in our care. For clarification, mothers who are delivering may have two support persons during delivery and one support person per day/24 hours post-delivery. For those needing NICU services, the baby's mother and one support person are permitted during the entire hospital stay.  We recognize this is a difficult time for our community and appreciate your cooperation to keep our entire community, including your newborn, safe during this time. If you have any questions, please talk to your physician or midwife. Thank you for your understanding.

Medical Office Buildings and Maury Regional Medical Group (MRMG) Practices

We are also asking patients and visitors who arrive at one of our medical office buildings a series of questions regarding symptoms, whether they have been tested for COVID-19 and possible contact with someone who has tested positive for COVID-19. Anyone with possible symptoms is asked to go to urgent care or the emergency department. 

We also request that patients coming to a physician practice, urgent care or emergency department to come alone or bring only one person with them. When possible, we ask that the visitor stay in the car during the patient visit; however, we may allow one asymptomatic (no symptoms) support person or guardian as needed based on the condition and age of the patient. This is evaluated on a case-by-case basis.

Some MRMG practices may have additional guidelines. Please call the office before arriving to discuss any possible symptoms, processes and visitor restrictions. 

 

Rev, 7/16/20