COVID-19: Visitation Restrictions
 

Maury Regional Health (MRH) has implemented visitor restrictions in an effort to protect patients, staff and physicians from exposure to the COVID-19 virus. Please understand that these guidelines are subject to change further based on community cases of COVID-19.

Maury Regional Medical Center

Inpatients

  • Non-COVID Adult Inpatients (including inpatient surgeries) – one support person visiting at a time, not to exceed two named support persons per day, with arrival prior to 9 p.m. Critical Care patients are allowed one support person at a time, not to exceed two named support persons per day, during the hours of 12-4 p.m.
  • Non-COVID Pediatric inpatients – two parents/guardians per day/24 hours
  • Critical Care Unit – Families of COVID patients will be contacted for scheduled visitation. Non-COVID Critical Care patients are allowed one support person at a time, not to exceed two named support persons per day, during the hours of 12-4 p.m.
  • COVID-positive Adult Inpatients – No visitors are allowed for the first five days (120 hours) of hospitalization, with limited exceptions including end-of-life. Video visits may be scheduled during this time. After five days, families will be contacted for scheduled visitation. Guidelines for these visits may vary based on patient condition.
  • COVID-positive pediatric patients – Upon admission, two caregivers will be identified to stay with the child. Only those two people may visit during the child's stay. 
  • Childbirth patients – two designated support persons during the entire hospital stay.
  • NICU inpatients – mother and one support person are permitted during the entire hospital stay.

Outpatients

  • Emergency department – one support person during evaluation/treatment, with the exception of minor patients who may have both parents present. 
  • Outpatient surgery and endoscopy patients – one support person before and during the procedure. (To allow for social distancing, there may be times that those accompanying surgical patients may be asked to wait in designated locations during the surgical procedure.)

Marshall Medical Center

  • Non-COVID Inpatients – One visitor per 24-hour period. 
  • COVID Inpatients – No visitors are allowed the first five days (120 hours) of hospitalization, with limited exceptions including end-of-life. Video visits may be scheduled during this time. After five days, families will be contacted for scheduled visitation. Guidelines for these visits may vary based on patient condition.
  • Emergency department – one support person during evaluation/treatment, with the exception of minor patients who may have both parents present. 
  • Outpatient Testing – One visitor may remain in the waiting room

Wayne Medical Center

  • Non-COVID Inpatients – One visitor per 24-hour period. 
  • COVID Inpatients – No visitors are allowed the first five days (120 hours) of hospitalization, with limited exceptions including end-of-life. Guidelines for these visits may vary based on patient condition.
  • Emergency department – No visitors are allowed with limited exceptions for minor patients and those with physical or cognitive disabilities.
  • Outpatient Testing – One visitor may remain in the waiting room.

Additional guidelines may apply to individuals with cognitive disabilities and end-of-life situations. Each facility will continue screening protocols. Approved visitors must be 12 years of age or older, without symptoms suggestive of COVID-19, and must not have had a known or suspected exposure to COVID-19 in the past 14 days.

SCREENING AND ENTRY

Visitors who meet the criteria stated above should arrive for screening as follows and must limit the number of times they leave the facility and return during the day. Re-entry is only allowed during the hours listed below.

  • Maury Regional Medical Center: Arrive at the main entrance, with the exception of those accompanying imaging and emergency room patients who should report to the point-of-service entrance. Main entrance hours are Monday - Friday, 5 a.m. - 9 p.m., Saturday, 6 a.m. - 9 p.m. and Sunday, 8 a.m. - 9 p.m.
  • Marshall Medical Center: Utilize the main entrance between 7 a.m. and 5:30 p.m., Monday through Friday, with the exception of those accompanying an emergency room patient. On Saturday and Sunday, visitors should enter through the emergency department.
  • Wayne Medical Center: Visitors should enter through the main entrance located on the second floor near the emergency department.

Visitors are not permitted to enter or re-enter before or after the hours listed above for each facility. Approved visitors are expected to: 

  • Arrive masked and wear the mask at all times while in the facility, including the patient room.
  • Wash hands frequently with soap and hot water or with alcohol-based hand sanitizer, particularly when entering or exiting a patient room.
  • Must stay in the patient’s room with the exception of obtaining meals in the cafeteria or other in-house food/vending options.
  • Limit the number of times they exit and seek re-entry during the day/24 hours.

Additional Information

Guidelines for the Maury Regional Cancer Center and all Maury Regional Urgent Care, physical therapy, sleep center and Maury Regional Medical Group locations are as follows:

Maury Regional Urgent Care: Patients are asked to bring no more than one support person to their appointment. 

Maury Regional Cancer Center: An immediate family member or primary support person who accompanies a patient is asked to limit their contact in patient areas by remaining in the main waiting room, when possible, and remain masked at all times. No one under the age of 16 is permitted.

Maury Regional Medical Group: Patients are asked to bring no more than one support person to their appointment. Patients who are experiencing fever, new or increased cough, unusual shortness of breath, sudden loss of taste of smell or flu-like symptoms OR have been in close contact with a person known to have COVID-19, are asked to call the MRMG practice prior to their appointment.

Childbirth Floor

Two support persons are permitted during the entire hospital stay and cannot be rotated with others. (Effective March 8, 2021) For those needing NICU services, the baby's mother and one support person are permitted during the entire hospital stay.  We recognize this is a difficult time for our community and appreciate your cooperation to keep our entire community, including your newborn, safe during this time. If you have any questions, please talk to your physician or midwife. Thank you for your understanding.

Medical Office Buildings and Maury Regional Medical Group (MRMG) Practices

We ask patients and visitors who arrive at one of our medical office buildings a series of questions regarding symptoms, whether they have been tested for COVID-19 and possible contact with someone who has tested positive for COVID-19. We also request that patients coming to a physician practice, urgent care or emergency department bring only one person with them; however, we may allow one asymptomatic (no symptoms) support person or guardian as needed based on the condition and age of the patient. This is evaluated on a case-by-case basis.

Some MRMG practices may have additional guidelines. Please call the office before arriving to discuss any possible symptoms, processes and visitor restrictions. 

 

Rev. 9/17/21