Customer Service

Your opinion matters!

At Maury Regional Health, our goal is to provide excellent care and service. Your feedback and opinions are extremely important to us. Feedback—whether it is a pat on the back or a suggestion for improvement—is shared with the staff and will help us meet our goal of providing you with excellent care.

Please select a facility below to begin sharing your thoughts with the appropriate management and staff:


post-visit SURVEYS

Maury Regional Health facilities utilize Press Ganey, an independent research firm, to conduct patient satisfaction surveys. Patients may receive a survey in the mail to be completed and returned in the accompanying postage-paid envelope. Some patients may receive a survey from Press Ganey via email and can complete the survey online. Individual responses remain confidential and anonymous unless you specifically request to be contacted by a staff member.


Extraordinary Hero Program

Want to recognize someone who provided extraordinary care?

The Extraordinary Hero program enables patients and their family members or friends to recognize someone who provided excellent care during their stay at Maury Regional Medical Center through a donation to the foundation. To obtain a form to recognize an Extraordinary Hero, please ask the nursing supervisor during your stay.