Maury Regional Health
Notice of Privacy Practices

Effective May 1, 2019

Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed by Maury Regional Health and how you can get access to this information. Please review it carefully.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. You have the right to:

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
  • We also have a patient portal allowing you to review your records online. Ask us how to do this.

Correct your medical record

  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
  • We may say “no” to your request, but we will tell you why in writing within 60 days.

Request confidential communication

  • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
  • We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

  • You can ask us not to use or share certain health information for treatment, payment or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurance. We will say “yes” unless a law requires us to share that information.

Get a list of people with whom we have shared your information

  • You can ask for a list (an accounting) of the times we have shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, health care operations and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Choose someone to act for you

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

  • Marketing purposes
  • Sale of your information
  • Most sharing of psychotherapy notes

In the case of fundraising:

  • We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures

We typically use or share your health information in the following ways.

To treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

To run our organization

We can use and share your health information to run our organization, improve your care and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

To bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information visit:

To help with public health and safety issues

We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

To do research

We can use or share your information for health research. We may sell or transfer your de-identified health information and/or biological samples to third parties for research. For example, we may sell lab specimens after all testing is complete.  Prior to any sale or transfer, all data that might identify you would be removed.

To comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we are complying with federal privacy law.

To respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

To work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner or funeral director when an individual dies.

Address workers’ compensation, law enforcement and other government requests

We can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security and presidential protective services

To respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information visit:

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our offices and on our website.

Who will follow this Notice?

This notice describes the practices of all entities affiliated with Maury Regional Health. We refer to these entities as “MRH.” MRH includes, but is not limited to, the following:

  • Maury Regional Hospital d/b/a Maury Regional Medical Center
  • Maury Regional Hospital d/b/a Marshall Medical Center
  • Maury Regional Hospital d/b/a Wayne Medical Center
  • Maury Regional Hospital d/b/a Lewis Health Center
  • Maury Regional Medical Group, Inc.

 A complete list of our services, providers and locations can be found at:

Organized Health Care Arrangement

MRH facilities and the medical staff members have organized and are presenting this document as joint Notice. Your information will be shared as necessary with those in the arrangement to carry out treatment, payment and health care operations. For example, health care providers in the office have access to your past hospital records to assist in treatment.

Health Information Exchange (HIE)

An “HIE” is a secure computer system that allows your medical information to be shared with health care providers not associated with our medical center for treatment purposes. Unless you object, your information may be shared with the Vanderbilt Health Affiliated Network, the CommonWell Health Alliance and other HIEs we choose to participate in. If you have questions or would like to opt out of any of the HIEs, contact our Health Information Management Department at 931.380.4089.

You have the right to file a Complaint if you feel your rights are violated.

If you have concerns about any of our privacy practices or believe that your privacy rights have been violated, you may file a complaint with our Privacy Officer at 931.381.1111.

You can also write a letter to:            

Privacy Officer
Compliance Department
Maury Regional Health
1224 Trotwood Avenue
Columbia, TN  38401

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, by calling 1.877.696.6775, or by visiting

We will not retaliate against you for filing a complaint.

Effective Date: May 1, 2019


Website privacy policy


We take your privacy seriously, and we want you to know how we collect, use, share and protect your information. This policy applies to all Maury Regional Health affiliated entities, apps and web presences.

When you interact with our site(s), apps and email newsletters, certain information about your use and interaction is automatically collected. This information includes computer and connection information, such as statistics on your page views, traffic to and from our sites, referral URL, ad data, your IP address, and device identifiers.

Much of this information is collected through cookies, web beacons and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.).

We may engage and work with third parties to serve advertisements on our behalf and to provide analytics services about the use of the site(s) and performance of our ads and content on other websites. Third parties may use cookies and other tracking technologies to automatically collect information about you and your activities for purposes that include delivering relevant and retargeted content.