Patient Billing Information


Maury Regional Health conducts billing for:

  • Maury Regional Medical Center
  • Lewis Health Center
  • Maury Regional Cancer Center
  • Marshall Medical Center
  • Wayne Medical Center
  • Maury Regional Medical Group practices
  • Federally-qualified medical practices

You may also receive separate bills for services rendered by your physician, anesthesiologist, radiologist, pathologist or Emergency Department physician. These bills are not generated by Maury Regional Health; therefore, you should contact the appropriate entity for inquiries. Maury Regional Health is a not-for-profit organization committed to serving the health needs of residents in the region, regardless of their financial means. We have financial assistance policies in place for those who may need support. Visit our Financial Assistance section to learn more.

Online Bill Pay PORTAL 

Effective Tuesday, July 5, Maury Regional Health is utilizing a new patient statement format and online payment portal. The portal is an easy-to-use, secure way to understand your medical bill and make payments.

To access the payment portal, visit mrhs.vantagepay.net/payment. Patients will need to sign in with their last name, zip code and the account or guarantor number listed on their most recent statement. New statements will be sent via mail to patient homes as well as via text messages and emails from admin@paythedoc.net. (We recommend adding this email address to your trusted sender list to avoid emails being spent to spam or junk folders.)

If you are having any difficulty logging in or need to make a payment over the phone, please call 931.371.7320.

If you have any questions regarding your account or billing, please contact our Customer Support Team at 931.371.7320 or 866.989.9571. Hours are Monday–Friday from 8 a.m. to 5 p.m.

BILL PAYMENT & FINANCIAL ASSISTANCE

Those who need to drop-off a payment or a financial aid application should use the drive-through at the Maury Regional Annex, located at 1223 Trotwood Avenue in Columbia (across from the medical center). The drive-through is open Monday–Friday from 8 a.m. until 4:30 p.m. 

If you have a question about your Maury Regional Health statement, please call the phone number on the statement.

Financial Counseling: 931.381.1111 (Press Option 4)

Pay by Phone: 931.371.7320 or 866.989.9571

Balance billing

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing (sometimes referred to as surprise billing). In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible. To learn more, click here.

Good Faith Estimates

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. To learn more, click here.